Terms of Service
CORTEN TECHNOLOGIES LLC
Terms of Service & End User License Agreement
Effective Date: July 30, 2026
Version 1.1
IMPORTANT — PLEASE READ CAREFULLY: By accessing or using the Corten Technologies platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms contain a limitation of liability clause and a dispute resolution provision.
1. Parties and Acceptance of Terms
These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between Corten Technologies LLC, a South Carolina limited liability company ("Corten", "we", "us", "our"), and the individual or business entity accessing or using the Corten platform ("you", "your", "Customer"). By creating an account, clicking "I Agree," accessing the platform, or using any feature of the Service, you represent that: (a) you have read and understand these Terms; (b) you have authority to bind yourself or your organization; and (c) you agree to comply with these Terms in full.
2. Description of Service
Corten provides a cloud-based construction operations platform (the "Service" or "Platform") for estimating, proposals, job-cost tracking, scheduling, bids, projects, change orders, invoices, documents, and related workflows. The Service is provided "as is" on a subscription basis. Features and availability may be modified, suspended, or discontinued with reasonable notice; pricing changes are governed by Section 4.2. Certain features, including AI-enabled features, are optional paid add-ons governed by Section 4.5.
Corten is not a licensed contractor, engineer, attorney, financial advisor, or accountant, and nothing in the Service constitutes professional advice. All decisions made using data or outputs from the platform remain solely your responsibility.
3. Account Registration and Security
To use the Service you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials; all activity under your account; notifying Corten of any unauthorized access at support@cortentec.com; and ensuring all Authorized Users (as defined in Section 4.7) comply with these Terms. Corten may suspend or terminate accounts that contain false information, violate these Terms, or engage in fraudulent activity.
4. Subscription, Billing, and Payment
4.1 Subscription Plans and Pricing
Corten offers subscription plans billed monthly or annually. Current standard pricing and any usage allowances are published at cortentechnologies.com/pricing. Certain features (including AI features) are paid add-ons per Section 4.5. Your plan, price, billing frequency, and allowances are those in effect when you subscribe, or as set out in a Contract Document under Section 4.6.
4.2 Changes to Pricing
(a) Standard month-to-month plans. Corten may modify standard pricing, plan structure, allowances, and add-on fees, with at least thirty (30) days’ written notice before the change takes effect for month-to-month subscribers. (b) Annual and committed-term plans. Price changes do not apply during a paid committed term; a revised price may apply at renewal with at least thirty (30) days’ notice. (c) Right to cancel. If you do not agree to a change, you may cancel before it takes effect (Section 12.2). Continued use after the effective date constitutes acceptance. (d) No retroactive charges. Changes are never applied to periods already paid. (e) Negotiated pricing set out in a Contract Document is governed by that document and is not changed by this Section.
4.3 Payment Terms
Fees are due in advance of the subscription period and, unless invoiced under a Contract Document, are charged automatically to the payment method on file. By providing payment information you authorize Corten to charge all applicable fees when due. Invoiced (Enterprise) customers pay on the net terms stated in their Order Form.
4.4 Refunds and Trials
Corten may offer a free trial of the length stated at signup or in your Order Form. After any trial, fees are non-refundable except (i) where required by applicable law or (ii) as expressly provided in a Contract Document (for example, a satisfaction-guarantee window). For committed subscription terms, cancellation and refunds are governed by Section 4.6, your Order Form, and Section 12.
4.5 AI Features, Allowances, and Overage
Where your plan includes AI-enabled features, the plan or Contract Document specifies the included allowance (for example, a number of AI-generated proposals). Your current usage is visible within the platform. If you exceed the allowance, Corten may notify you and offer additional usage or an upgrade; charge overage at the rates published at cortentechnologies.com/pricing or set out in your Contract Document; or temporarily limit AI usage until the next billing period. Corten will not apply overage charges without first making the applicable rates available. AI-generated output is a drafting aid and may contain errors; you are responsible for reviewing, verifying, and approving all AI output before relying on it or providing it to any third party. Sections 8 and 9 apply fully to AI features.
4.6 Negotiated Agreements, Order Forms, and Enterprise Terms
Corten may offer the Service under a separate written agreement, order form, quote, or master services agreement executed by both parties (each, a "Contract Document"), including for GC and Enterprise plans. A Contract Document may set negotiated pricing, payment terms, committed term and renewal mechanics, user and usage limits and AI allowances, service levels, security and data obligations, and onboarding services. Where a Contract Document exists, its terms govern the commercial relationship for the matters it expressly addresses; all other terms of this Agreement continue to apply. Negotiated pricing is offered at Corten’s discretion, applies only to the named customer, is Confidential Information under Section 6, and creates no obligation to offer comparable terms to any other customer.
4.7 Authorized Users and Future User-Based Pricing
(a) An "Authorized User" is any individual you permit to access the Service under your account, each using unique credentials; you are responsible for their activity and compliance, and credentials may not be shared. (b) Standard plans are presently charged on a per-organization basis and may include limits on the number of Authorized Users. (c) Corten reserves the right to change the basis of charging, including introducing per-user or per-seat pricing or modifying included user limits; any such change is a pricing change subject to Section 4.2. (d) Corten may, at its discretion, continue an existing subscriber on their current plan for a transition period or indefinitely. (e) Where a Contract Document specifies the basis of charging or included users, it controls for its term.
4.8 Discounts, Partner, and Promotional Pricing
Corten may, at its sole discretion, offer discounted, promotional, beta, referral, reseller, or other preferential pricing to any customer, partner, or program. Any such pricing applies only to the party and period identified; creates no entitlement, precedent, or obligation toward any other customer; is Confidential Information under Section 6; may be conditioned on eligibility (for example, partner status or beta participation); and reverts to standard published pricing when the stated period or relationship ends, subject to Section 4.2.
4.9 Taxes
You are responsible for all applicable taxes, and Corten will add applicable taxes to invoices where required by law.
5. Intellectual Property
5.1 Corten Ownership
All right, title, and interest in and to the Service — including the software, source code, user interface, design, the Corten name, logo, and marks, databases, algorithms, and related documentation — are and remain the exclusive property of Corten Technologies LLC. Nothing in these Terms transfers any intellectual property rights to you.
5.2 License to Use
Subject to your compliance with these Terms and timely payment of fees, Corten grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes during the subscription term.
5.3 Restrictions
You may not, directly or indirectly: copy, modify, reverse engineer, decompile, or disassemble any part of the Service; create derivative works; use the Service to build a competing product; sublicense, sell, resell, transfer, or assign your access; scrape or extract data in bulk; remove or alter proprietary notices; or use the Service in any manner that violates applicable law.
5.4 Your Data
You retain all ownership rights to the data, content, and information you submit ("Customer Data"). You grant Corten a limited license to store, process, and display Customer Data solely to provide the Service. Corten will not sell your Customer Data, and will not use it to train generative AI models for other customers without your consent.
6. Confidentiality
Each party may access information confidential to the other ("Confidential Information"), including business plans, customer lists, financial data, technical systems, pricing, and trade secrets. Each party agrees to hold it in strict confidence, not disclose it without prior written consent, and use it only as necessary under these Terms. These obligations do not apply to information that becomes public through no breach, was already known before disclosure, or is required to be disclosed by law or court order.
7. Acceptable Use Policy
You agree not to use the Service to violate any law; infringe third-party intellectual property, privacy, or other rights; transmit malware or harmful code; harass, threaten, or harm any person; submit false or fraudulent information; interfere with the Service’s infrastructure or security; attempt unauthorized access; or use automated tools that exceed normal usage. Corten may suspend or terminate access immediately for violations, without refund.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORTEN DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; AND WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR DATA, INCLUDING OUTPUT GENERATED BY AI-ENABLED FEATURES. YOU ASSUME ALL RISK ASSOCIATED WITH USE OF THE SERVICE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORTEN AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL; COST OF SUBSTITUTE SERVICES; OR ANY AMOUNTS EXCEEDING THE FEES ACTUALLY PAID BY YOU TO CORTEN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THESE LIMITATIONS APPLY WHETHER THE CLAIM ARISES IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF CORTEN WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, WHICH WILL APPLY TO THE MINIMUM EXTENT PERMITTED. YOU ACKNOWLEDGE THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN.
10. Indemnification
You agree to defend, indemnify, and hold harmless Corten and its officers, members, employees, agents, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of or inability to use the Service; your violation of these Terms or any law; your violation of third-party rights; any Customer Data you submit; or any dispute between you and a third party arising from your use of the Service. Corten may assume exclusive defense of any matter subject to indemnification, and you agree to cooperate.
11. Data, Privacy, and Security
11.1 Data Storage
Customer Data is stored using Supabase infrastructure in a United States region. Corten implements commercially reasonable security measures, but no system is completely secure, and Corten is not responsible for unauthorized access resulting from your failure to protect credentials or from events beyond Corten’s reasonable control.
11.2 Data Backup
Corten maintains regular backups of platform data as described on our Security page (cortentechnologies.com/security). You remain responsible for retaining your own copies of critical business data. Except as required by law, and subject to the limitations in Section 9, Corten is not liable for loss of data.
11.3 Privacy Policy
Your use of the Service is also governed by Corten’s Privacy Policy, incorporated by reference and available at cortentechnologies.com/privacy.
11.4 Data Portability
You may export your Customer Data at any time during the Term, and upon request within thirty (30) days after termination. After thirty (30) days, Corten has no obligation to retain your data.
11.5 Data Processing Addendum
Where Corten processes personal data on your behalf, our Data Processing Addendum (cortentechnologies.com/dpa) applies and is incorporated by reference. A signed Data Processing Addendum is available to business customers on request.
12. Term and Termination
12.1 Term
These Terms begin when you create an account or on the Start Date in your Order Form, and continue until terminated under this Section. For committed subscription terms, the subscription continues through the committed term and any renewal.
12.2 Cancellation by You
For month-to-month subscriptions, you may cancel at any time, effective at the end of the current billing cycle. For committed subscription terms (for example, an annual Order Form), you may cancel effective at the end of the committed term by giving the notice stated in your Order Form; cancelling early does not relieve you of the obligation to pay the fees for the committed term, except as expressly provided in your Order Form (for example, a satisfaction-guarantee window).
12.3 Suspension and Termination by Corten
Corten may suspend the Service immediately for non-payment, security threats, or fraud, and may terminate for a material breach that is not cured within thirty (30) days after written notice.
12.4 Termination by You for Cause
You may terminate for Corten’s material breach that is not cured within thirty (30) days after your written notice.
12.5 Effect of Termination
On termination, your license ends and you must cease use of the platform; you may export Customer Data per Section 11.4; Corten may delete Customer Data after thirty (30) days; and provisions that by their nature should survive — including Sections 4 (accrued payment obligations), 5, 6, 8, 9, 10, 14, and 15 — survive.
13. Modifications to Terms and Service
Corten may modify these Terms, with notice via the email on file and/or in-platform at least fourteen (14) days before material changes take effect; continued use after the effective date constitutes acceptance. Pricing changes are governed by Section 4.2, and no modification alters the agreed terms of an active Order Form during its committed term. Corten may also modify, update, or discontinue features, using reasonable efforts to notify active subscribers of significant changes.
14. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles. Before filing any formal claim, you agree to contact Corten at support@cortentec.com and attempt to resolve the dispute informally for at least thirty (30) days. Any dispute that cannot be resolved informally will be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Greenville County, South Carolina; the arbitrator’s decision is final and may be entered as a judgment in any court of competent jurisdiction.
YOU AGREE THAT DISPUTE RESOLUTION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.
For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Greenville County, South Carolina.
15. General Provisions
15.1 Entire Agreement and Order of Precedence
This Agreement, together with the Privacy Policy, the Data Processing Addendum (where applicable), and any Contract Document, is the entire agreement between you and Corten regarding the Service and supersedes all prior agreements and understandings. In the event of conflict, the following order controls, highest to lowest: (1) a signed Contract Document, for the matters it expressly addresses; (2) the Data Processing Addendum, for the processing of personal data; (3) these Terms of Service; (4) the Privacy Policy; (5) any other referenced document, including published pricing pages and documentation. No purchase order, vendor form, or other document issued by you modifies this Agreement, and any additional or conflicting terms in such a document are void, even if Corten does not object.
15.2 Severability
If any provision is found invalid or unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions continue in full force.
15.3 No Waiver
Corten’s failure to enforce any right or provision is not a waiver of that right or provision.
15.4 Assignment
You may not assign or transfer your rights or obligations without Corten’s prior written consent. Corten may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
15.5 Force Majeure
Corten is not liable for any failure or delay resulting from causes beyond its reasonable control, including acts of God, natural disasters, power or internet outages, government actions, pandemics, or third-party service failures.
15.6 No Agency
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship, and neither party has authority to bind the other.
15.7 Notices
Notices to Corten are sent to support@cortentec.com; notices to you are sent to the email associated with your account. Notices are effective on delivery.
16. Beta and Early Access
Corten may offer beta or early-access features or programs. Beta features are provided as-is, may change or be withdrawn at any time, may experience interruptions or data loss, and carry no service-level or uptime commitment. Beta access may be offered free or at a reduced rate for a stated period, after which standard terms and pricing apply. By participating you may be asked to provide feedback, which Corten may use without restriction or obligation to you.
Contact. Corten Technologies LLC (a subsidiary of Carolina Legacy Group LLC) · support@cortentec.com · cortentechnologies.com · South Carolina, United States.